Effective Date: 06/01/2026

1. Introduction

Welcome to RK9 Dog Services.

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the information you provide when you contact us, visit our website, or submit your details through our advertising forms.

2. Information We Collect

We may collect and process the following personal information:

  • Your name
  • Email address
  • Phone number
  • Information about your dog (breed, age, behaviour issues)
  • Any additional information you provide when contacting us

This information may be collected through:

  • Our website contact forms
  • Facebook lead forms
  • Phone calls, emails, or messages
  • Booking enquiries

3. How We Use Your Information

We use your information to:

  • Respond to enquiries about our dog training services
  • Contact you regarding bookings or consultations
  • Provide information about our services
  • Improve our services and customer experience
  • Send updates or offers if you have requested them

We will not sell or rent your personal data to third parties.

4. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

Your information may be stored securely in:

  • Email systems
  • Customer management systems
  • Advertising platforms such as Facebook/Meta

5. Sharing Your Information

We may share your data with trusted service providers who help operate our business, such as:

  • Website hosting providers
  • Email service providers
  • Advertising platforms (e.g., Meta Platforms for Facebook lead forms)

These providers are required to protect your data.

6. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic.

You can control cookies through your browser settings.

8. Third-Party Links

Our website or advertisements may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact:

RK9 Dog Services
Email: RK9DOGSERVICES@GMAIL.COM
Phone: 07368221257
Location: Basildon Essex

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.